1.Chiefly delivers Human Coaching, not AI Coaching.
Now and forever, we take a stand that human-based coaching (i.e. talking to a real live human) will never be replaced.
We’re all for improving our automation on the back end and making the client experience great.
What we will never do is remove the human coach from the process of supporting leadership development. Some business advisors and investors don’t like that, but at Chiefly, we’re 100% about the participant.
We know from experience as coaches that there is something very intangible that comes from having a real person on the other end of the meeting. Given the way work is moving toward being more remote, further removed from interactions and isolated due to COVID-19 changes this year, this is critical now.
Talking through your development challenges and goals with a real person is always going to win out over answering pre-populated questions to a machine. No matter how smart the algorithms get, there is no replacement to a human on the other end of the screen.
Long live real human connection.
2.Chiefly Coaching is focused on developing resilient and adaptable Tech Leaders
We have really narrowed in on our people. We don’t coach everyone. This focus allows us to be experts with our group of participants. Tech leaders have a unique set of challenges.
Developing into leaders from an individual contributor position like a developer is one we have seen. Honing in on soft skills from a very technical, “hard” skill expertise is the gap we fill to get leaders in the tech space exceptional at leading their teams. Managing a project with client specifications, like building software, is different from managing projects in other industries. We have zeroed in on supporting the ups and downs of development projects with international staff, client expectations, and the shifting from strategic thinking to putting out daily fires, and back to strategy. These are just some of the specific challenges we have seen and supported tech leaders to overcome using our coaching and software solutions.
This might seem logical, but it’s not the norm amongst platforms in the current market. Many coaching firms want to be the go-to for “all people” or “all managers”. At Chiefly, we’re about being all in on one group, so we have a personal offering to solve the specific challenges of tech leaders in this post-COVID landscape of leadership.
We’re developing leaders using a solution-focused methodology for our coaching. We support leaders of tech companies to come up with solutions to their challenges, increasing their resilience, and confidence in their own leadership abilities. A great leader knows how to steer their own ship, talking through their challenges along the way. We ask powerful questions, the leader comes up with a strong action plan, and away they go into bringing that to life in the organization.
Our focus on solutions has a conversational format that can be broken down into three components:
1.Get clear on the current state of the situation
2.Define what the leader wants – Answer the who, what, where, when, why?
3.Define how they will create it – Answer the how
Throughout the coaching session, we rely on the leader’s individual capabilities and trust that they are able to come up with their own solution. The coach is there to guide that development through our solution-focused process.
3.Chiefly focuses on the 95% of the time outside the coaching session: We measure behavioral change using habit-building software
When it comes to tracking progress, a lot of companies say they focus on metrics and quantifiable results.
The caveat is what they’re tracking is often extremely subjective and unable to be linked to actual behavioral changes.